Community Associations: Preferred Places to Call Home

The results are in!

For the seventh time in 13 years, Americans living in homeowners’ associations and condominiums say they’re overwhelmingly satisfied in their communities:

85% of residents rate their overall HOA community management experience as positive (63%) or neutral (22%).

84% say members of their elected governing board “absolutely” or “for the most part” serve the best interests of their communities.

73% say their HOA Community Management employees provide value and support to residents and their associations.

90% say their association’s rules protect and enhance property values (62%) or have a neutral effect (28%); only 4% say the rules harm property values.

These findings objectively refute the unfounded and unsubstantiated myth that the community association model of governance is failing to serve the best interests of Americans who choose to live in common-interest communities.

Results from almost identical national surveys conducted in 2005, 2007, 2009, 2012, 2014, 2016, and 2018 are strikingly consistent and rarely vary a standard margin error for national, demographically representative surveys.